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Woman who goes on a cruise with seven children talks about missed flight on ‘Day of the cruise’

There are a few reasons why you should never fly to your cruise port on the day of the cruise. Even if you find a cheap flight on the same day, don’t book it.

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cruise ship docked in portmiami

Recently, a story went viral on social media after a woman said she was denied boarding and missed boarding day entirely.

Not only is this a cautionary tale for anyone considering flying into their cruise port on cruise day, but it also sheds light on overbooked flights in the airline industry.

Booked same day flight with Spirit

The story, shared by Facebook user Mercedes Jones, all started when the woman booked a flight with Spirit Airlines.

Jones flew from New Orleans to Miami with a family of eight, including seven children under the age of 16. The group was headed to PortMiami for a cruise to the Bahamas, or so they thought.

According to her post, the problems started before arriving at the airport. She writes: “They offered to be rebooked (the day before),” indicating a possible overbooking of the flight.

After arriving at the airport things went from bad to worse. Despite checking in online the day before, Jones and her family were denied entry because they “did not board the plane when they requested family boarding.”

The woman’s frustration was evident when she pointed out in her post the impracticality of expecting a large family with young children to “sit in uncomfortable seats for two hours before the plane takes off.”

A later flight would be too late

The airline’s solution? The family was bumped onto a later flight that would not arrive until after the cruise ship they had booked had already departed.

When Jones disputed this, she was apparently issued a rebooking fee of $99 per person, even though she was denied boarding on the original flight. “How come we don’t show up and I owe YOUUUU MONEY?” she asked incredulously.

The viral post highlights several dangers of flying on the day of your cruise. Flight delays, cancellations and even overbookings can wreak havoc on even a carefully planned itinerary.

In this case, no other airline would be able to accommodate the entire group of eight on a single flight that would get them to the cruise on time.

This was a clear financial blow. As Jones said in her post, “Cruise fares are non-refundable on the DAY OF the cruise.”

While the cost of the cruise itself is likely to be a much bigger expense, the added stress and expense of last-minute flights and rebooking fees can also weigh heavily, especially for families on a budget.

Key learning points

Flying into a cruise port on the day of the cruise is an invitation to something that ruins those plans. Whether it’s weather-related issues, mechanical problems with the aircraft, or simply human error when missing a flight, too many things can go wrong.

And if you’ve spent a lot of money on a cruise vacation, the last thing you want to do is not be able to enjoy it.

Fly to the cruise port area at least the day before and enjoy a relaxing, stress-free embarkation day.

This whole ordeal also underlines the importance of cruise travel insurance. Whether you get it through the cruise line or through a 3rd Make sure you have a backup plan in case something unexpected happens.

Canceling insurance for any reason gives you the most flexibility, but also comes with higher costs. But when you spend thousands of dollars on a cruise, it’s a very small amount that can help protect your vacation investment.

Remember that a cruise is meant to be a relaxing and enjoyable experience. Don’t let last-minute travel hassles turn your dream vacation into one big ball of stress.

Just reading about the stress of flying and taking a cruise with seven kids is enough to make anyone feel the need for a vacation at sea.

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